I needed a special website, so I wanted a team beside me that was at least as enthusiastic as I was. Prix Studio achieved that. The design fit perfectly, and their way of working and speed suited me. Their command of the technical and technological side was excellent.Translated from the published Turkish testimonial.
PRIX STUDIO / AI services
AI Chatbot Development
A shorter path to useful answers.
Develop chatbots for customer support and internal knowledge access. Answer sources, user permissions and handover to human support are defined before implementation.
A shorter path to useful answers.
- 01Discover
- 02Define
- 03Deliver
- 04Validate
01 / AI services
Customer Support and Internal Knowledge Chatbots
A customer's product question and an employee's document request have different rules. We define the audience, supported topics and out-of-scope questions. Success is evaluated through task completion and answer usefulness rather than the length of a conversation.
02 / AI services
Answers Grounded in Your Approved Content
Help-center articles, product documentation and selected files can provide approved knowledge. We define how sources are updated and obsolete information is removed. When evidence is insufficient, the bot should communicate that limitation and offer an appropriate next step.
03 / AI services
Channels, Integrations and Human Handover
The conversation experience is designed for the website or internal interface. Ticketing and CRM connections receive defined data fields where required. Handover conditions and the context passed to a human are agreed so users do not need to restart the conversation unnecessarily.
04 / AI services
Testing Answer Quality, Permissions and Escalations
Evaluation includes misleading and out-of-scope questions alongside common requests. Access to sources respects user permissions. We establish a process for reviewing incomplete or incorrect answers, improving the underlying content and evaluating the change.
- 01
Discover
Agree the goal, required access and what a successful delivery should include.
- 02
Define
Document scope, responsibilities, acceptance checks and external costs.
- 03
Deliver
Review work in clear stages and resolve feedback against the agreed scope.
- 04
Validate
Check the delivery, hand over access and agree any ongoing support.
05 / AI services
Setup Pricing and Ongoing Operating Costs
Cost depends on source volume, channels, integrations and evaluation scope. Model usage, source updates and monitoring need an ongoing budget. Handover clarifies who owns the knowledge base and who is responsible when a conversation needs human support.
Define your project scope ↗DESIGN EXPERIENCE
Explore a website project from our portfolio. It illustrates our design work; software and AI engagements are scoped around their own requirements.
SELECTED WEBSITE PROJECT
A website that makes
expertise visible.
Başaranlar Proses
Business website design · Manufacturing
A current screenshot of the project website.
BEFORE WE START
AI Chatbot Development FAQs
Will the chatbot answer every question?
No. Supported topics and sources are defined. Unknown or out-of-scope questions need clear fallback and handover behavior.
What happens when our documents change?
The update schedule and source-processing method are agreed during setup, with answer checks repeated for changed information.
LET’S DEFINE THE SCOPE
Tell us what needs to work better.
Share your current website or workflow, your goals and the people involved. We will use that context to discuss scope, dependencies and the next step.
Discuss your project ↗